In Illinois, the pawn ticket is a bearer document. It means that whoever has the physical possession of the ticket can pick up or redeem your merchandise. If you want someone else to pick up or redeem your loan, just give him or her the ticket and we will give your merchandise to that person after paying the amount due on the transaction.

However, if you lost your ticket, you must inform us right away so we can write a “Lost Ticket” notice in your account in the computer. That way you are assured that your items will not be given to the person in possession of your ticket. When you come in without your ticket, you may have to show us your photo ID and sign our copy of the pawn ticket. We also compare the signature of the person who originally sign it and the signature of the person picking up the merchandise.